The first time you open IBO Player Pro, it shows two codes on the screen: a device ID, also called a MAC address, and a key. These codes are how the app tells one TV apart from another, and they are the only details we need from the app to activate it for you. This guide explains what the codes are, where to find them and how to send them to us without errors.

What the Device ID and Key Are

The device ID is written in the style of a MAC address: a string of letters and numbers, usually split into pairs. The key is a second code that goes with it. Together they identify that one installation of the app on that one device.

  • They are specific to the device, so a Fire TV Stick and a Samsung TV in the same home show different codes.
  • They are not your IPTV login. Your Username, Password and Server URL arrive in your subscription email.
  • They are not a password, but it is still wise to share them only with us when you order.

Where to Find Them

On most devices, the codes appear on screen when the app opens for the first time. Look for a device ID, which may be shown as a MAC address, and a key next to or below it. Exact wording and layout vary by app version and device.

If you have already moved past that screen, close the app fully and open it again. If you still cannot see the codes, our support team can help you find them on your specific device.

It also helps to take the photo straight on rather than at an angle, with the room lights on and any glare from nearby windows blocked.

Step-by-Step: From First Launch to Activation

  1. Install IBO Player Pro from the app store on your TV or device. On a Fire TV Stick, follow our Appstore install guide.
  2. Open the app and wait for the first screen to load.
  3. Take a clear photo of the screen with your phone, making sure both codes are sharp and fully visible.
  4. Choose 1 Year ($12 per device) or Lifetime ($25 per device).
  5. Message us on WhatsApp, tell us which option you want, and send the device ID and key or the photo.
  6. Wait for our confirmation that the device is activated.
  7. Add your playlist with your Aloha4K Xtream details or M3U link and start watching.

Both options cover the app activation only, and your IPTV subscription is separate. Not sure which to pick? Read our comparison of IBO Player Pro 1 Year vs Lifetime.

Why a Photo Beats Typing

Codes on a TV screen are small, and some characters look alike from across the room. A photo removes the guesswork for both of us. If you do type the codes, watch for these common mix-ups:

  • The number 0 and the letter O.
  • The number 1, a lowercase l and a capital I.
  • The number 5 and the letter S.
  • The number 8 and the letter B.
  • Missing or extra colons or dashes between pairs.

Device ID and Key vs Your IPTV Login

People often mix these up, so here is the difference in one place:

  • Device ID and key: shown by IBO Player Pro, used to activate the app on that device, sent to us when you order.
  • Xtream details or M3U link: sent to you with your subscription, entered into the app to load your channels.

For a closer look at the login side, see Xtream Codes login explained.

A Simple Way to Stay Organized

If you have more than one TV, save each photo in a phone album and name it after the room, such as Living Room or Basement. When you contact us later about a specific screen, you will have the right codes in seconds instead of climbing behind the TV.

The same habit pays off if you ever message us about a playback issue. Telling us the room, the device model and the device ID up front means we can look at the right activation straight away, without a back-and-forth about which TV you mean.

Troubleshooting

I Cannot See the Codes Anymore

Fully close and reopen the app. If the codes still do not appear, send us a photo of what is on screen and tell us the device model.

The Codes Look Different After a Reinstall

Reinstalling or resetting can affect what the app shows. If the codes no longer match the ones you sent, contact us before doing anything else so we can check your activation.

Activation Is Confirmed but Channels Do Not Load

Activation unlocks the player, but channels come from your playlist. Check that your Xtream details or M3U link were entered exactly as they appear in your email.

Device-specific steps are on our installation page.

Frequently Asked Questions

Is the device ID the same as a MAC address?

IBO Player Pro shows the device ID in the format of a MAC address. Always send us exactly what the app shows on screen.

Does each TV have its own device ID?

Yes. Each device shows its own codes and needs its own activation, priced per device.

Who should I send the codes to?

Send them only to us when you order. They identify your device for activation.

Does activating the app also activate my IPTV subscription?

No. The activation covers the IBO Player Pro app only. Your IPTV subscription is separate.

Ready When You Are

Have your codes ready? Head to our apps page to order, or contact us if you have a question first.